Returns & Refunds
We want you to love your fragrance. Because perfume is a personal-care product, we accept returns only on items that are unopened and in their original sealed packaging.
- Return window: request a return within 7 days of delivery.
- Condition: items must be unopened, unused, and in original sealed packaging. Opened or used items cannot be returned.
- Return shipping: the customer pays for the return shipping label, unless we shipped the wrong item by mistake, in which case we will cover return shipping and send the correct item.
- Refunds: once we receive and inspect the item, refunds are issued to the original payment method (PayPal) within 5 to 7 business days. Original shipping charges are non-refundable.
- How to start a return: email sales@dskscents.com with your order number.
